FAQ

Ordering

To make a purchase, simply add the items to cart. The item added will be reflected in your cart (as seen at the top of the page)

 

 

When you are ready to check out, click on ‘Proceed to check out’ and check that your order is correct.

Select your shipping modes from the available list

 

 

 After selection of shipping methods, you will be re-directed to the shipping details page

   

 

 

 

Fill in the details accordingly and if you have a coupon code, input the details in the ‘Coupon code’ segment and click ‘Apply Coupon’

Delivery Methods & Fees

  1. Ninjavan courier (Door to Door) : $4.50 flat rate
  2. In house delivery (Door to Door): $30
  3. Free delivery: > $200 in a single order
  4. Delivery would be made within 1 week upon receipt of order
  5. Self-collection orders are to be collected 1 week upon receipt of order

Payment

  • We accept payments via Paynow (QR Code) or Bank Transfers only
  • UEN Paynow: 201102670R (Biocare Global Pte Ltd)
  • Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s). Item(s) is only secured upon submission of payment.
  • Payment is to be made within 15 minutes upon order placement
  • Please complete the payment confirmation form after successful payment has been made

 

Cancellation / Amendment of orders

  • Biocare reserves all rights to reject any orders at our own discretion
  • All sales are final and non-returnable or refundable
  • Once payment has been received, no cancellation or amendments of orders can be made
  • Please send us a text via What’s app for queries pertaining to orders placed. We will respond to you ASAP during office hours (Weekdays 9am – 5pm)

Our medical masks are composed of a 3-ply non-woven material that help to effectively filter out bacteria, dust, pollen and smog.

Z

Surface Layer

Water Repellent
Z

Middle Layer

Static Adsorption
Z

Inner Layer

Comfort Composite Material
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